Maintenance

November 2025
Nov 04, 2025
1 maintenance

ChartEasy v1.9.14 Deployment

Maintenance

Resolved Nov 4, 2025 at 8:00am UTC

  • Add "Patient is able to provide responses" Field in Depression Screening and Cognitive Assessment Sections under Screening tab of AWV Encounter
  • Exclude ACO Patients from Manual Audit, Review Impact on Audit Dashboard Features and Implement Necessary Changes
  • Align CVX Code Logic for Immunization Auto-Population in AWV Encounters
  • Update AWV Eligible Schedule Job in ChartEasy
Nov 05, 2025
1 maintenance

ChartEasy v1.9.15 Deployment

Maintenance

Resolved Nov 6, 2025 at 4:00am UTC

  • Add Debug Logs for MatrixCare Discharge Issue
  • Update Existing PCC Assessment Polling Job to Fetch Only Complete Assessments
  • eRx Certification Test Case 6 Fails – Missing OTP Validation for Controlled Substance “Validate” Requests
  • [SERVER] Refetch Configuration > PCC ADT Webhooks
  • [SERVER] E-Prescribe > Refrain direct voiding of prescription when validating Patient Details
  • Unable to select laboratory test checkbox on A/P tab by clicking on the text label
  • Re-enabled Providers in P...
Nov 11, 2025
1 maintenance

ChartEasy v1.9.16 Deployment

Maintenance

Resolved Nov 11, 2025 at 7:35am UTC

  • Temporarily Remove Identity Proofing Workflow Logic That Revokes eRx Access Causing Provider Disabling
  • Create Feature Flag for OOR Workflow
  • Implement Script to Preemptively Re-enable Permissions and Prevent Service Level Mismatch
  • Implement Audit Logging for All Threshold Configuration Changes
  • Modify Patient Schedule Tab to Allow Creation and Schedule Dismissal
  • Implement Guardrails using Interactive Sliders for Threshold Adjustment
  • Refactor Flagged Vital Thresholds from Hard-Code...

1 previous update

Nov 12, 2025
1 maintenance

TM Admin v1.3.39 Deployment

Maintenance

Resolved Nov 12, 2025 at 8:00am UTC

  • [Admin Server] Add Timestamps to All Collections
  • [Admin Server] Remove Baked-In Indices
  • Audit and Logging of Password Resets
Nov 13, 2025
1 maintenance

ChartEasy v1.9.17 Deployment

Maintenance

Resolved Nov 13, 2025 at 6:45am UTC

  • Missing Units for Vitals Causing Validation/Display Issue
  • Create Feature Flag for OOR Workflow
  • Restrict Adding of E&M Codes 99304–99310 on AWV Visits
  • Display Total Encounter Count in the Encounter for Audit Tab
  • Remove RPM Enrollment Blocker for Patients with Pacemakers
  • [ChartEasy] Implement Configuration and Administration for Recurring Password Policy
  • E-Prescribing: Align patient phone number formatting with Sync logic
  • Implement Audit Logging for All Threshold Configuration C...
Nov 20, 2025
1 maintenance

ChartEasy v1.9.18 Deployment

Maintenance

Resolved Nov 20, 2025 at 6:30am UTC

  • Run ADT Initial Load API for all Trilogy facilities
  • [PCC] Add detailed logging for PCC API calls to identify most frequently used endpoints
  • Summary: Filter button intermittently disappears in Patient Scheduler (visible only from page 3 onward)
  • Create New Pull Incomplete Assessments Job
  • Unable to Scroll to End of Signed Encounter Notes on iPad
  • RPM CPT Code 99454 Vitals Data Discrepancy
  • Existing encounters submitted for QA audit do not display the "Submitted for Audit" date and ti...
Nov 22, 2025
1 maintenance

ChartEasy v1.9.19 Deployment

Maintenance

Resolved Nov 22, 2025 at 7:00am UTC

TM-2217 — Compliance Bug: System Allows Consecutive Regulatory Visits by APPs
TM-1666 — [Patient Portal] Implement Password Expiry Mechanism
TM-1667 — [Patient Portal] Notify Patients of Upcoming Password Expiry

TM-3575 — Permanent Solution – Optimize PCC Progress Notes Handling and API Call Volume
TM-3855 — [Patient Portal] Add Login/Logout or User Identification Logs
TM-4630 — Make Wound Care Tab & Details of Procedure Fully Optional

Nov 26, 2025
1 maintenance

ChartEasy v1.9.19 Deployment

Maintenance

Resolved Nov 26, 2025 at 5:15am UTC

  • [TM Admin] Implement Schema Changes for SNF in Database
  • [TM Admin] Rebuild SNF Field Mappings and Core Workflow Placeholders
  • Refactor Screenings Tab in AWV Encounter to Implement Proper State Management for Section Values
  • Automatically Remove Non-Eligible Patients from AWV Patient tab and AWV Tagging When Eligibility Changes
  • Adjust CCM Care Plan Permissions — View Access for All, Conditional Download Access
  • Implement a "No Medications" or "Placeholder" Option in the Encounter Medi...
December 2025
Dec 02, 2025
1 maintenance

ChartEasy v1.9.21 Deployment

Maintenance

Resolved Dec 2, 2025 at 7:30am UTC

TM-2444 - MatrixCare/Charteasy Integration: Discharged Patients Remain Admitted for Trilogy Org and its Facilities (Feb 2025 onwards)

TM-4379 - Fix A08 Events from Creating Duplicate Admissions Across Facilities

Dec 04, 2025
1 maintenance

ChartEasy v1.9.22 Deployment

Maintenance

Resolved Dec 4, 2025 at 7:16am UTC

TM-4945 – Ignore A08 Messages with both Admission + Discharge

TM-4729 – Freeze Action Column in Old UI Table for Tablet/iPad View

TM-4541 – OORV Encounter 'Flag Range' Misalignment with Global/Patient Config

TM-4540 – UI/UX Enhancement: Rename "All Tab" to "Schedules"

TM-4537 – Active Schedules Display Deceased and Discharged Patients

TM-4531 – OOR Records Reappear After Scheduling/Vital Update

TM-4530 – Release Scope and Access (OOR)

TM-4524 – Visibility and Identification of Out-of-R...

Dec 11, 2025
1 maintenance

ChartEasy v1.9.23 Deployment

Maintenance

Resolved Dec 11, 2025 at 8:15am UTC

  • [Prod] Enabled facilities for OOR feature are not visible on feature Access page
  • PROD Issue | iPad specific: UI issues on 'Default Range Vitals' screen
  • [Patient Portal] Login Issue – Root Cause Investigation & Fix
  • AWV Script Fix – Pull ICD-10 from Prevention Plan Section
  • [Patient Portal] Login Issue – Root Cause Investigation & Fix
Dec 12, 2025
1 maintenance

ChartEasy v1.9.23 Deployment

Maintenance

Resolved Dec 12, 2025 at 7:15am UTC

  • [Prod] Enabled facilities for OOR feature are not visible on feature Access page
  • PROD Issue | iPad specific: UI issues on 'Default Range Vitals' screen
  • [Patient Portal] Login Issue – Root Cause Investigation & Fix
  • AWV Script Fix – Pull ICD-10 from Prevention Plan Section
  • [Patient Portal] Login Issue – Root Cause Investigation & Fix
Dec 18, 2025
1 maintenance

ChartEasy v1.9.24 Deployment

Maintenance

Resolved Dec 18, 2025 at 7:20am UTC

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January 2026
Jan 01, 2026
1 maintenance

ChartEasy Deployment v1.9.26 Deployment

Maintenance

Resolved Jan 1, 2026 at 7:00am UTC

Restore Default Date Filter for e-Prescribe Pending Tab

Jan 03, 2026
1 maintenance

ChartEasy v1.9.27 Deployment

Maintenance

Resolved Jan 3, 2026 at 8:04am UTC

Done with the deployment both legacy and PHI.

1 previous update

Jan 08, 2026
1 maintenance

ChartEasy v1.9.29 Deployment

Maintenance

Resolved Jan 8, 2026 at 8:00am UTC

v1.9.29
- Resolution for Trace Duplicate Scheduled Visits
- Update Backend Logic for QA Audit Case Form Accessibility
- MatrixCare HL7 ADT does not clearly differentiate hospital discharge vs LOA (family/therapeutic)
- Temporarily Set Fall, Tobacco, and Depression Screenings to Optional

Jan 17, 2026
1 maintenance

ChartEasy v1.9.31 Deployment

Maintenance

Resolved Jan 17, 2026 at 5:45am UTC

  • Matrix Critical Issues -- Identified by Claude
  • Encounter Preview Notes: Time/Complexity data persists after changing CPT code from 99306/99310
  • Update Auto-Scheduling: PACE + Optum regulatory visits must be MD-only
  • Manual Reassignment Incorrectly Blocks APP for Regulatory Visit Despite Prior MD Visit
  • Update Auto-Scheduling: Remove 21-Day Spacing Rule From Regulatory Visit Scheduling Logic
  • Automated Daily Sync Job for Missing Patient Insurance Records
  • Update Auto-Scheduling: Reboo...
Jan 21, 2026
1 maintenance

ChartEasy v1.9.32 Deployment

Maintenance

Resolved Jan 21, 2026 at 7:30am UTC

ChartEasy WEB v1.9.32
- TM-5274: Enhance Patient Insurance Job: Cross-Reference & Copy Finalized Insurance Data
- TM-5600: Refine PCC Token Expiry Report to Exclude Deactivated Users
- TM-5652: Unable to login to ChartEasy due to Azure Front Door configuration error