Maintenance

August 2025
Aug 30, 2025
1 maintenance

ChartEasy v1.8.24 Deployment

Maintenance

Resolved Aug 30 at 02:15am EDT

  • Create New Telemed - Asynchronous Encounter Type
  • Update/Remove Existing Telemed Visit Types & Create New Telemed - Asynchronous Visit Type
  • Prod Issue: Text entered via Dragon dictation is not retained in the "A/P" tab.
  • Update of CCM Patient Profile fields
  • Check for Missing CPT Codes in July 2025 Billing
  • Multi-Provider Assignment Support in CCM Patient's Profile
  • Automate Manual Audit for CPT Codes G0317 and G0318
  • Add BetterStack Heartbeat Monitoring to Scheduled Jobs (per SRE r...
Aug 28, 2025
1 maintenance

ChartEasy v1.8.23 Deployment

Maintenance

Resolved Aug 28 at 02:30am EDT

  • Implement Hexnode Location Job for Provider Check-In/Out
  • Depression Screening – Error message shown when entering maximum allowed score of 27
  • Mismatch in GUIDE Patients status count on Dashboard vs. Actual GUIDE Patient data
  • Optimize Jobs List
  • Prevent 'Sync Providers with ERX Job' from Processing Disabled Providers
  • Fix failed SIU errors caused by unsupported special characters
  • [WEB][BUG] Regulatory Visits Scheduled to Discharge Patients
  • eRX Update: Gabapentin Not Recognized as...
Aug 26, 2025
1 maintenance

ChartEasy Deployment v1.8.22

Maintenance

Resolved Aug 26 at 01:30am EDT

https://theoriamedical.atlassian.net/projects/COM/versions/13716/tab/release-report-all-issues

Aug 23, 2025
1 maintenance

ChartEasy v1.8.21 Deployment

Maintenance

Resolved Aug 23 at 02:00am EDT

  • Enhancements to CG General Assessment Tab (HN Assessment) – Caregiver Field Behavior & PROMIS Scale Numbering
  • Scrolling on Pharmacies list is broken on iPad (Chrome/Safari) for Provider Fabienne Fify
  • [WEB] ChartEasy Freezing Issues
  • [WEB][BUG] Cannot add multiple imaging results using the Results > Imaging Results helper
  • CRITICAL BUG: High Volume 'Invalid Date' Casting Exceptions in AdtRecord (effectiveDateTime)
  • [SERVER] Validate RTH-RCA inputs from DSA before saving to the databas...
Aug 21, 2025
1 maintenance

ChartEasy v1.8.20 Deployment

Maintenance

Resolved Aug 21 at 03:00am EDT

  • Optimization for EncounterGlobalSearch
  • Resolve error and missing job logs for DFT messages
  • Preview Page Cannot Scroll Fully When Hardblock Banner Is Displayed for Missing Mandatory Fields
  • Implement Auto-fill for Missing Patient Data
  • Auto-Scheduling of Regulatory Visits for OPTUM Patients at Willow Creek (NC)
  • [Web] Room Location Mismatch Between ADT and Charteasy for Resident Rudolph Papes
  • Exporting of Assessment Responses for Submission to CMS (GUIDE Phase 2)
  • Patient List Sort...
Aug 16, 2025
1 maintenance

ChartEasy Deployment v1.8.19

Maintenance

Resolved Aug 16 at 01:00am EDT

https://theoriamedical.atlassian.net/projects/PDD/versions/13446/tab/release-report-all-issues
https://theoriamedical.atlassian.net/projects/PDD/versions/13349/tab/release-report-all-issues
https://theoriamedical.atlassian.net/projects/COM/versions/13521/tab/release-report-all-issues

Aug 14, 2025
1 maintenance

ChartEasy v1.8.18 Deployment

Maintenance

Resolved Aug 14 at 03:00am EDT

  • Outstanding Item Banner Not Displayed on Encounter Preview Page for GUIDE Provider Comprehensive Assessment; Error on Signing Encounter
  • “Application error: a client-side exception...” is displayed while navigating to the A/P tab for a "GUIDE Provider Comprehensive Assessment" encounter
  • Authentication Code Required for Non-Controlled Medication (Gabapentin) in Michigan
  • [WEB][BUG] Select Facility > Inactive Facility Appearing
  • [WEB] iPad: Multiple Tabs Modal Reappears
  • Exclude Advance...
Aug 09, 2025
1 maintenance

ChartEasy Deployment v1.8.17

Maintenance

Resolved Aug 09 at 01:00am EDT

https://theoriamedical.atlassian.net/projects/PDD/versions/13186/tab/release-report-all-issues
https://theoriamedical.atlassian.net/projects/PDD/versions/13281/tab/release-report-all-issues
https://theoriamedical.atlassian.net/projects/COM/versions/13318/tab/release-report-all-issues?quickFilter=329

Aug 08, 2025
1 maintenance

Theoria Institute v1.6.22

Maintenance

Resolved Aug 08 at 06:10pm EDT

CME-927 Reminder Emails Sent After Course Completion – Dr. Carl Palffy

Aug 07, 2025
1 maintenance

ChartEasy v1.8.16 Deployment

Maintenance

Resolved Aug 07 at 02:30am EDT

  • [WEB] Exam Tab: Text Input Errors (Deletion/Auto-null Conversion)
  • [WEB] [UAT FINDINGS] Update A/P Tab in GUIDE Provider Comprehensive Assessment
  • [WEB] [UAT FINDINGS] Update the following fields as mandatory and not mandatory in GUIDE Provider Comprehensive Assessment Encounter
  • [WEB] [UAT FINDINGS] Remove hardblock in scheduling of GUIDE-related visits even if there is a billable visit scheduled on the same day
  • Autofound | Hard block fails to prevent the user from signing an encounte...
Aug 02, 2025
1 maintenance

ChartEasy v1.8.15 Deployment

Maintenance

Resolved Aug 02 at 01:30am EDT

  • Remove the time slot option in Follow-up visits for Acute encounters
  • Subsequent Scheduling Prompt Persists After Being Declined Multiple Times
  • User fails to remove laboratory tests via cross icon or checkbox under A/P tab of the Encounter
  • [WEB] Discrepancy in Patient Census Count – Parkway Health
  • Change and Remove Pop-up: "CPT codes 99304, 99305, 99306 can only be billed by physicians per regulatory policies"
  • [WEB] Auto-Update GUIDE Patient Tab Columns upon Refresh Based on Assess...
Aug 01, 2025
1 maintenance

ChartEasy v1.8.14 Deployment

Maintenance

Resolved Aug 01 at 02:00am EDT

[WEB] Scheduling Subsequent Acute Visits V2

September 2025
Sep 30, 2025
1 maintenance

ChartEasy v1.9.2 Deployment

Maintenance

Resolved Sep 30 at 02:45am EDT

  • Mini-Cog test details section name is in Lowercase
  • [Prod] Unable to Navigate to Other Links from Left Panel in AWV Encounter
  • [PROD] Screening validator incorrectly treats score of 0 as null under Cognitive Assessment in Screening Tab for AWV encounter
  • Update Cognitive Assessment section under Screening Tab in AWV encounter
  • Update Procedural History to Allow Optional Entries with Conditional Results
  • Update "Attestation" Tab UI Design
  • Create "Prevention Plan" Tab
  • Remove the "Del...
Sep 27, 2025
1 maintenance

ChartEasy v1.9.1 Deployment

Maintenance

Resolved Sep 27 at 02:00am EDT

  • [Hotfix]: A/S fails to Merge Out of Range Vital Acute visit with H&P for New admits
  • Request to Pause Out-of-Range Visits
  • Providers Blocked from Finalizing Encounters Due to Depression Screening Validation
  • Application-side error displayed when viewing "Reason for Visit" for an unassigned visit in Kanban view
  • Update Focus Form Link in CE
Sep 26, 2025
1 maintenance

ChartEasy v1.9.0 Deployment

Maintenance

Resolved Sep 26 at 05:13am EDT

AWV Clinical Program

PDD-1884 - Enable Providers to Edit Immunization Fields for Blank Records
PDD-1721 - Auto-populate ICD-10 CM Codes on PMH Screen for AWV
PDD-1292 - Creation of Annual Wellness Visit (AWV) Encounter Type
PDD-1288 - Addition of AWV Patients Tab
PDD-1287 - Identification of Eligible Patients for AWV

Sep 25, 2025
1 maintenance

ChartEasy v1.8.33 Deployment

Maintenance

Resolved Sep 25 at 02:45am EDT

  • Bug: ChartEasy Fails to Recognize Provider's Signature Due to Long Document Length
  • [MatrixCare] Census Sync with MatrixCare via ChartEasy Jobs
  • [MatrixCare] Implement ADT^A08 Message Processing
  • [WEB][BUG] Unable to unselect Override Depression Screening options
  • COM-499 [DEV] Adding of Encounters in Clinical Documents Query - Server
  • Medication Code Saving Incorrectly, Affecting PCC Format
Sep 20, 2025
2 maintenances

ChartEasy v1.8.32-2 Deployment

Maintenance

Resolved Sep 20 at 06:50am EDT

Re-release of additional feature in 1.8.32

ChartEasy v1.8.32 Deployment

Maintenance

Resolved Sep 20 at 03:00am EDT

  1. PDD-280 – CRITICAL BUG: High Volume 'Invalid Date' Casting Exceptions in AdtRecord (effectiveDateTime)
  2. PDD-798 – Error "Application error: a client-side exception has occurred" is displayed while adding Immunization
  3. PDD-1010 – Wound Care: Template incorrectly overwrites multiple wound locations
  4. PDD-1599 – Sort facilities in ChartEasy no longer available
  5. PDD-1793 – Add ICD-10 Reference Guide under the Help (?) Icon in CE
Sep 18, 2025
1 maintenance

ChartEasy v1.8.31 Deployment

Maintenance

Resolved Sep 18 at 03:00am EDT

  • “Update Enrollment” in CCM is Removed in Production Instead of Test Facility
  • Add Facility Filter to Prescription Reports
Sep 13, 2025
1 maintenance

ChartEasy v1.8.30 Deployment

Maintenance

Resolved Sep 13 at 02:00am EDT

  • Cannot submit CCM timelogs for billing due to "undefined" error
  • Update "Check ECW Encs and CCMs" job to include old SIUs
  • Data discrepancy prevents deletion of CCM timelog
  • Restrict manual modification of SNF toggle button in patient chart
  • Update eCW billing logic to use ADT for POS code
  • Implement Real-time SNF Toggle Updates for New Patients
  • [WEB] Encounter > Wound Care > Assessments are missing
  • Display medicareBeneficiaryIdentifier in CE patient profile
  • Bug - Alert Compone...
Sep 11, 2025
2 maintenances

Partner Portal Deployment v1.5.18

Maintenance

Resolved Sep 11 at 04:40am EDT

PART-76 Implement Automated Monthly Partner Report in Partner Portal

ChartEasy v1.8.29 Deployment

Maintenance

Resolved Sep 11 at 03:00am EDT

  • PDD-1535
  • PDD-1387
  • PDD-1291
  • PDD-1239
  • PDD-1220
  • COM-531
  • COM-514
  • [COM-373](https://theoriamedic...
Sep 06, 2025
1 maintenance

ChartEasy v1.8.28 Deployment

Maintenance

Resolved Sep 06 at 03:00am EDT

  • Providers are not displayed on Providers drop list on Follow-up Visit Suggestion page
  • ChartEasy freezes when accessing or interacting with the 'My System Settings' section
Sep 04, 2025
1 maintenance

ChartEasy Deployment v1.8.27

Maintenance

Resolved Sep 04 at 01:00am EDT

https://theoriamedical.atlassian.net/browse/COM-237
https://theoriamedical.atlassian.net/browse/PDD-750
https://theoriamedical.atlassian.net/browse/PDD-602
https://theoriamedical.atlassian.net/browse/COM-440

Sep 01, 2025
1 maintenance

ChartEasy Deployment v1.8.26

Maintenance

Resolved Sep 01 at 02:30am EDT

https://theoriamedical.atlassian.net/projects/PDD/versions/13875/tab/release-report-all-issues

October 2025
Oct 28, 2025
1 maintenance

ChartEasy v1.9.13 Deployment

Maintenance

Resolved Oct 28 at 04:00am EDT

  • TM-2219 BUG: Auto-Schedule Misses Due to Incorrect Timezone Conversion (UTC to America/Detroit).
  • TM-2722 Update Similarity Checker Threshold and Alert Message for A/P and HPI to 80%
Oct 23, 2025
1 maintenance

ChartEasy v1.9.12 Deployment

Maintenance

Resolved Oct 23 at 03:15am EDT

  • AWV | Missing validation when scheduling or creating AWV encounter for patients not tagged as AWV eligible
  • Create Feature Flag for Automated Patient Portal PDF Delivery
  • Implement GraphQL Query for Retrieving All Signed Encounters in Patient Portal
  • Remove Bulk Selection Feature from Patient Management View
  • [ChatEasy] Optimize the UpdateFacility Job Process
  • Signed Encounters Not Properly Credited / Reported in the wRVU Metrics
Oct 22, 2025
1 maintenance

ChartEasy v1.9.11 Deployment

Maintenance

Resolved Oct 22 at 02:00am EDT

  • AWV Encounters Failing to Push to Facility EHR (PCC/MatrixCare)
  • [AWV Screenings] Fall Risk Assessment logic error
Oct 18, 2025
1 maintenance

ChartEasy v1.9.9 Deployment

Maintenance

Resolved Oct 18 at 03:00am EDT

  • Update AWV Eligibility Scheduled Job Logic to Check Payer Name When PayerType Is Missing
  • UI Enhancements – Screenings Tab (AWV Encounter)
  • UI Enhancements – Procedural History Tab (AWV Encounter)
  • Unable to view/download CCM note for patient Joyce Williamson (CPL ID: CPL095592)
  • Allowing multiple providers schedule the same patient on the same day.
  • Implement One-Time Password Reset for All Patient Portal Accounts (Short-Term)
  • UI Update – General Health Tab (AWV Encounter)
  • Update ...
Oct 16, 2025
1 maintenance

ChartEasy v1.9.8 Deployment

Maintenance

Resolved Oct 16 at 02:30am EDT

  • Users are unable to mark documents as "Reviewed," and receive a "No changes have been detected. Documents will not be updated." error message.
  • [SERVER] Record Logs > PCC Assessments API Calls
  • Update the auto-scheduler for patients (AL) and (IL) facilities.
  • Provider not appearing in Facility despite successful “Add Job” action (eRx)
  • [Prod]"No Data" displayed when sorting AWV patient list by Last Completed Date
Oct 11, 2025
1 maintenance

ChartEasy v1.9.7 Deployment

Maintenance

Resolved Oct 11 at 03:17am EDT

-

Oct 09, 2025
1 maintenance

ChartEasy v1.9.5 Deployment

Maintenance

Resolved Oct 09 at 03:04am EDT

  • SCH-143 A/S fails to Merge Out of Range Vital Acute visit with H&P for New admits
  • PCE-541 Encounters for Audit page issues.
  • PCE-145 Active medications are missing under AP Medication when adding a treatment plan, even though they appear in the Medications List.
Oct 04, 2025
2 maintenances

TM Admin v1.3.35 Deployment

Maintenance

Resolved Oct 04 at 03:30am EDT

  • [TM Admin] Error when trying to update Facility Info

ChartEasy v1.9.4 Deployment

Maintenance

Resolved Oct 04 at 03:00am EDT

  • Adjust Pain Level Flagged Vital Threshold from >5 to >8
  • Same-day visits (out-of-range vitals + other types) aren’t merged, and flagged vitals are scheduled in the future instead of assigned to available providers.
  • Acute visits (Out of Range) incorrectly scheduled – patient safety risk”
  • Add proxy agreement checkbox under Demographics tab
  • Update the Screening section to include required fields and result documentation
  • Add “Patient is unable to provide responses” option in General He...
Oct 02, 2025
1 maintenance

ChartEasy v1.9.3 Deployment

Maintenance

Resolved Oct 02 at 01:40am EDT

  • Add Month/Year option and conditional result requirement in Procedural History Tab
  • Implement specific error codes in Screening validation for AWV encounter
  • Patient phone number is deleted after editing demographics in ChartEasy(PCC Facility)
  • Deactivate Q5 Modifier to Prevent Medicare of Michigan Denials